Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At Gloworasta, customer satisfaction is important to us.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original packaging.
- The product must not have been opened, used, or tampered with.
- Proof of purchase is required.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
- Opened teeth whitening strips
- Used oral care products
- Products with damaged or missing seals
- Gift cards
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the product
- A description of the issue
We will review your claim and provide a replacement or refund if approved.
Refund Process
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds will be issued to the original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank.
If you still have not received your refund, contact us at support@gloworasta.com.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item was defective.
- The wrong item was received.
- The item arrived damaged.
Contact
Email: support@gloworasta.com